Monty’s fear of the vets
Monty wasn’t just reluctant about going to the vet – he knew the moment Jaquie turned into the road where the clinic was. Before they even parked, his anxiety was in full swing. Out of the car, he would spin and howl, lunging in the opposite direction, his 50 kilos firmly planted against any attempt to coax him inside.
To the outside world, Monty looked intimidating – he was a German Shepherd, after all. But behind the big-dog bravado, he was as anxious as a quivering poodle (Sorry, Poodles!).
Jaquie knew something was wrong. Monty was stiff, itchy, and had rubbed a sore over his eye. But she dreaded taking him to the vet – until she called Paws Indoors.
A different kind of vet visit
When we arrived at Jaquie’s home, she asked us to knock on the back gate while she secured Monty in the garden. She feared he might be aggressive, just as he had been at the vet practice before. “He’s really a lovely, affectionate dog,” she told us, embarrassed by his past behaviour.
This is a story we hear often. Many dogs “don’t like the vet,” not just because something painful has happened, such as injections or nail clipping, but because of traumatic past experiences – being restrained by multiple people, strange smells, slippery floors, loud noises, and an owner’s own anxiety feeding into theirs.
At Paws Indoors, we work differently. We follow the ‘fear-free’ approach, a term you might have heard. This approach, which we’ve been practising for years, focuses on creating calm, positive experiences that lead to better outcomes for pets and owners alike. It also means that animals are not left with traumatic memories of their medical experiences. We achieve this by using gentle handling techniques, providing a comfortable environment, and using positive reinforcement to reduce fear and anxiety in pets.
Building trust, one chicken treat at a time
Back to Monty – or rather, to Jaquie, who was understandably nervous. I spent the first ten minutes simply chatting with her about all the experiences she’d had with Monty while offering him small bits of chicken through the fence.
I observed his movement around the garden, how he scratched, and how sensitive he was to touch on his head – not from fear, but from irritated, hypersensitive skin.
In a clinic, even the most easy-going pet’s behaviour can change. But at home, I could assess Monty’s mobility, see which legs hurt, evaluate his behaviour and motivation, and check his vision, hearing, coat, and skin. When Jaquie got him to roll over, I could examine the sore, red skin on his belly – all without him realising he was being “examined” at all.
A plan without the stress
By the end of our visit, Jaquie was more relaxed, Monty was comfortable, and we had a plan. We treated his sore legs, soothed his irritated skin, and improved his quality of life – all while he pottered happily around his garden, enjoying treats. It was a successful and uplifting experience for all of us.
The takeaway for nervous pets
Monty’s story is proof that vet care doesn’t have to be stressful or frightening. With a calm approach, familiar surroundings, and patience, even the most anxious pets can receive the care they need without trauma.
Give your pet a fear-free vet experience at home
If your dog or cat dreads going to the vet, Paws Indoors can help. Our mobile vet service brings expert care right to your door, keeping your pet calm and comfortable.
📞 Call us today or visit pawsindoors.co.uk to see if we cover your area and book a home visit.
Have you entered our Pet Photo Competition yet?
We are partnering on the stand with lovely Lizette from 


Cleopatra’s story: How a dental check gave our elderly cat a new lease of life
If you would like more information or would like to add to our nominations, please follow this link-
Pet Photography Competition is now open!!
We are doing all this to raise money in aid of Pact. If you would like to donate, please go to our
Holiday top tips
How often should I worm my pet?

Trouble begins: Stress and unwanted behaviour


or buckets of water from the cold tap or the garden hose – run the hot water out of the hose first. It is important to cool your pet quickly and getting them wet with cool or cold water is the most effective way to do this. Do not worry that you will cause ‘shock’ or ‘ shut down their circulation’. Not cooling quickly enough is far more detrimental. Call us for advice, and if you are able, once wet, bring them down to the surgery.

I headed to their home straight away. Cocoa greeted me from his bed with a thump of his tail and a brave attempt to sniff this new visitor. Despite his apparent discomfort, he still had that spark of friendliness.
At Paws Indoors, we’re privileged to look after some truly remarkable pets —





once yearly flea and tick treatment. This is given as an injection, meaning peace of mind, knowing that your dogs are covered for the year. The injection is available as part of our 


We are also sponsoring the Mill Bar beer festival on the 4th and 5th of July. More details here