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    Lily, helping a senior cat retain her superpowers

    Posted in Uncategorised

    At Paws Indoors, we’re privileged to look after some truly remarkable pets —

    and Lily, a regal Ragdoll cat with bright blue eyes and a coat as luxurious as velvet, is no exception.

    For the past twelve years, Lily has lived under the loving care of Mr and Mrs Turner. Recently, during a routine check-up, her story reminded us how subtle signs in a senior pet can reveal important health changes — and how early intervention, a proactive and responsible approach, can make all the difference.

    The first clue: a matted coat

    During Lily’s latest vaccination appointment, I noticed a few matts near the base of her tail. Mrs Turner explained that while Lily normally enjoys being brushed, she’d become sensitive about being touched in that area.

    Until recently, she kept her coat in tip-top condition by herself, enjoying an additional brushing as more of a bonding activity than a necessity. Lily had always taken pride in keeping herself tidy. But something had changed.

    Subtle signs of ageing

    As Lily strutted around the kitchen, tail held high, I asked if there had been any other changes in her routine. Mr Turner mentioned she was no longer keen on venturing into the garden and couldn’t jump onto the kitchen counters like she used to. It was easy to assume this was “old age,” but these signs often tell a deeper story.

    When I gently lifted Lily and examined her from nose to tail, I could feel the stiffness in her joints and the thinning of muscle on her limbs. Her walk confirmed it — she was no longer as agile, choosing to hop via the footstool to reach her favourite cushion on the sofa.

    Ageing gracefully — with help

    Understanding the real causes behind “old age”

    Many owners dismiss stiffness, reduced activity, and weight loss in their senior pet as inevitable signs of ageing, but they are often symptoms of underlying conditions that can be treated.

    Lily was not doing badly for her age, although a thorough check-up and blood test (which Lily stoically endured), discovered she was in the early stages of renal (kidney) disease. Her joints were also inflamed and painful, especially her elbows.

    Starting the right support

    We started Lily on a pain management plan that included joint supplements and medication. Mr and Mrs Turner also agreed to try a renal-friendly diet designed to support kidney function while still being palatable for cats. Lily wasn’t best pleased about this part but suffered in dignified silence.

    One month on: a remarkable transformation

    When I visited Lily a month later, the difference was astonishing. She could jump onto the sofa in one go again. Her playful spirit had returned, and she was patrolling the garden again. Best of all, the matts were gone — she was grooming herself again, pain-free. “I’ve got my princess back,” Mr Turner told me, beaming.

    Although she was a bit choosy with the renal food (what Ragdoll isn’t?), her overall health and happiness had greatly improved.

    A reminder to pet owners: regular check-ups matter

    Lily’s story is a powerful reminder that older pets can thrive with the proper support. What seems like “just getting old” may be something treatable, which is great news!

    Join our Pet Health Plan

    I suggested to Mr and Mrs Turner that they enrol Lily into our pet health plan, as this would save them money on her regular visits to administer her injectable medication and that pets on the Vitality health plan also get an annual blood test included. Sorry Lily.

    It’s a simple, affordable way to ensure your pet stays healthy and happy for years to come.

    Is your senior pet slowing down?
    Book a wellness check at pawsindoors.co.uk and let’s help them age gracefully, just like Lily.

     

    May Newsletter

    Posted in Uncategorised

    Happy Birthday to us!

    Paws Indoors is 21 years old!

    This year Paws Indoors is celebrating its 21st Birthday.

    Rosie founded the business in 2004 and look how we have grown! We now have our own bijoux hospital and an increasing base of lovely and loyal clients. Over that time we have added two nurses, two vets and three admin staff, a portable ultrasound and laser machine, blood testing and lab equipment, x-ray facilities and pet health plans.

    Our ethos hasn’t changed. We are still independent, and plan to stay that way, meaning that we are closer to our clients, and our team are dedicated to providing you with a better veterinary experience, listening to your concerns and empowering you to provide care that suits your circumstances and aims.

    Rosie started the business when she was a single parent and Vicki, her youngest was just a baby. Some of our clients may remember her as a cute ( but naughty) blond haired moppet.  She’s now all grown up and just completed her final year at Uni.

     

     

     

    We are planning some celebrations involving CAKE and would love to hear from any clients who have a 21 year old pet. We are also planning a

    Pet photography competition!

    Details to follow in next month’s newsletter.

    Late Spring, evening dog walks, cats on the prowl, maybe even some sunshine!

    As the year rolls on the team at Paws Indoors becomes busier. I think in Winter, we all hunker down, but as the weather improves everyone, including our pets, go out more, to enjoy the fresh air, new growth and extended daylight, which is as it should be. But all this increase in activity means more cuts and scrapes, more fighting amongst the cats, more pollen – more itching, and more parasites – even more itching! And have you noticed how many deer there are about?

    Lovely to see, but deer are responsible for the increase in tick numbers. Now the weather is warmer and the grass is longer, the ticks will be about in abundance.  Check your dogs and cats regularly for ticks, especially around heads, paws and armpits! Ticks carry many disease, including Lyme’s disease, which is , in fact, more dangerous for people than dogs. If you notice you have been bitten and see a target shaped rash around the bite, please seek medical advice.

    Year round tick and flea treatment for dogs.

    There are many preventives available for fleas and ticks, including a new, once yearly flea and tick treatment. This is given as an injection, meaning peace of mind, knowing that your dogs are covered for the year. The injection is available as part of our  Pet Health Plans

    Unfortunately the injection is not licenced for cats. We have several safe and effective preventives for cats, so please do get in touch.

     

    Free trial of treatment for older cats and itchy dogs.

    We have successfully been using a monthly injection to treat arthritis in older cats. This is a common condition, the symptoms of which often go unnoticed or get put down to old age. If you have noticed that your cat is becoming less active, slower to move, has difficulty going up or down stairs or is less able to jump up to its favourite windowsill or bed, they may have arthritis.  One of our clients told us that not only was her cat moving better but that she had ‘ got her cat back’. Cats in pain withdraw and stop playing. Once their pain is treated, they can go back to enjoying the things in life that they always used to.

    We can offer you a free trial of the injection to see if it suits your cat. They will need a visit from the vet to check that they are suitable and that their symptoms are due to arthritis and not a different condition.

     

    Similarly for dogs; some suffer greatly with itchy skin. The monthly injection helps alleviate the itching and keeps them more comfortable. Itchy skin can have many causes so again, we would need to get one of the vets to assess your dog to see if the treatment is suitable for their condition.

    If the trial is successful then your pet can continue with treatment on a monthly basis. For older pets and pets that have regular injections such as these , we have a consultations included subscription plan which reduces the overall cost of consultations and helps you budget for your pets vet care needs.

    Community involvement

    We are keen to get involved with our local community and are very happy to be sponsoring the Friends of Hempnall School effort to raise money to buy new play equipment for the children. They are looking to raise about £20,000 in total. The friends committee is also celebrating a milestone birthday and will be having a community event on the 29th June, with live music, raffle , bar and BBQ. Please come along and support them if you are local.

    We will be running a teddy bear hospital on the day. This is to give the children a chance to play at being vets and vet nurses, so encourage any little people to come along to have a go at bandaging their toys and learning about how to keep their real pets healthy.

    We are also sponsoring the Mill Bar beer festival on the 4th and 5th of July. More details here Facebook

    Feedback Regarding Insurance

    We love to have any feedback from clients and after last month’s newsletter we heard several stories where clients had had a less than satisfactory experience with their insurance companies.

    To minimise the chance that your claim falls foul of the insurance company small print, leaving them wiggle room to not pay, we would suggest reading the whole policy carefully and paying attention to the following.

    1. When treatment needs to be undertaken e.g. before the end of the year, the end of the policy or within a certain time frame, once suggested by the vet.
    2. What exclusions apply, and under what specific circumstances will they not pay out.
    3. What annual checks, treatments or examinations are required.
    4. Do you need to call their own triage line – particularly important for out of hours emergencies.
    5. What the company considers to be accidents.
    6. Under what conditions they will or will not pay out for dental treatment.

    Please then let us know so that we ensure that we can make appropriate supporting notes in your pet’s record.

    Keep in touch!

    As always, we are keen to hear any views, suggestions or feedback. Email us at info@pawsindoors.co.uk or call the surgery on 01508 498718.

    If you have any animal or community related news that you would like included in the next newsletter, please let us know.

    Lots more news and pet care tips are available on our Facebook page or on Rosemary Smith (@paws.indoors) • Instagram photos and videos

    best wishes

     

    All the team at Paws Indoors.

     

     

     

    Samson Lionheart

    Posted in Stories, Uncategorised

    Samson the gentle panther: A low-stress approach to feline care

    Cats like Samson are the reason Paws Indoors exists — to provide expert veterinary care tailored to even the most sensitive pets. Samson’s story is one of compassion, patience, and a deep understanding of what cats need to feel safe.

    A cat with the heart of a panther (and the nerves of a kitten)

    Samson is a strikingly large black cat — the kind you might mistake for a panther if you caught a glimpse of him at the bottom of the garden. Muscular and graceful, he cuts quite the figure. But behind his confident exterior is a nervous soul. He dislikes cat baskets and doesn’t take well to strangers, making traditional vet visits a challenge.

    His devoted owner, Felicity, noticed something wasn’t right. Samson had lost weight and was grooming himself constantly. Concerned but mindful of his nerves, she didn’t want to cause more stress by forcing him into a basket to visit the vet. That’s when she reached out to Paws Indoors.

    Gaining trust in a safe space

    Samson and Felicity live in a charming old cottage filled with hidey holes — not ideal for catching a wary cat! So, I suggested Felicity gently encourage Samson into the kitchen before my arrival, where he’d have fewer places to hide.

    When I arrived, I didn’t approach Samson straight away. Instead, I talked to Felicity — learning more about his symptoms and history while giving Samson time to observe and sniff me out. This non-threatening approach helped him realise I wasn’t a ‘threatening predator’ and perhaps even a potential source of treats!

    Felicity mentioned Samson’s history with fleas and her struggle to access prescription treatments without a vet visit. Over-the-counter remedies weren’t cutting it anymore, and his over-grooming and sore tummy were starting to worry her.

    A calm examination — and some unexpected news

    Once Samson was more relaxed, I gently approached him. He was sitting by the door, hoping it might open, and I was able to use a minimal restraint technique to examine him — one hand near his chest, the other holding my stethoscope. He even allowed me to pick him up and check his belly, which was very red and sore.

    In addition to his irritated skin, I discovered a heart abnormality that was affecting his breathing. Felicity was understandably unsure of what to do next. We agreed to start with the least stressful treatment: addressing his sore skin and giving him a prescription for flea treatment.

    Making a difficult decision with compassion

    A few weeks later, Felicity shared a photo of Samson’s now-healed tummy—a huge relief. We then talked about investigating his heart condition further. It wasn’t an easy decision. Sedation, travel, tests—all things that could cause stress, but Felicity wanted to understand what was going on so she could help him in the long run or at least be prepared.

    I gave Samson a light sedative, specifically designed for cats with anxiety, before transporting him to the surgery to minimise his anxiety. We were all nervous about what the X-rays and blood tests might reveal.

    A hopeful outcome and a happier cat

    To our relief, Samson’s condition wasn’t as serious as feared. With major issues ruled out, we could focus on managing his heart condition with medication that he’d actually take — no daily battles required.

    Three months later, Samson is doing brilliantly. He’s gained some weight, is much more settled, and is taking his medication like a pro. Felicity no longer has to worry about the stress of vet visits for simple treatments — and Samson is getting the care he needs without the fear. Samson’s success story is a testament to the hope that comes with effective, low-stress veterinary care. His journey from anxiety and discomfort to a healthier, happier state is a beacon of hope for all pet owners with sensitive pets.

    If you’re unsure what to expect at a vet’s home visit, visit our home visits [ https://pawsindoors.co.uk/home-visits/] page and check out our top tips.

    Saying goodbye to a beloved pet: Ripley’s story 

    Posted in Stories

    The heartbreaking decision 

    Paws Indoors is often called out to animals at the end of their life for euthanasia – to be ‘put to sleep.’ Many pet owners prefer this process to occur where their beloved companion feels most comfortable – in the sanctuary of their own home. At home, the pet remains undisturbed, and family members do not have to put on a brave public face during this deeply emotional time. 

    Continue reading “Saying goodbye to a beloved pet: Ripley’s story “